This exquisite Long Spiral Crystal Chandelier is a perfect addition to various home décor styles. Crafted with high-quality materials, it ensures an elegant and luxurious ambiance with its stylish design. The graceful curves and impressive height of this chandelier will infuse your space with a touch of sophistication.
Please note that this product is custom-made to your specifications. Due to its larger dimensions, standard carriers like UPS or FedEx are inadequate for its shipment. Instead, we will employ freight trucking services to ensure the safe delivery of your order. Please be aware that the shipping duration is estimated to be around 40-50 days. Given this extended delivery time, we recommend careful consideration before finalizing your purchase.
For any inquiries about our products, please feel free to contact us, and we will respond promptly within 24 hours.
Luxehomezone’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@luxehomezone.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
Installed or used items
Returns requested after 30 days
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.
Shipping Costs and Transit Times
Free Shipping is available for all orders on luxehomezone.com.
Air Freight: 12–15 days (small lights, samples, replacements) - Free
International Express (DHL, FedEx, UPS): 7–10 days - Paid
Sea Freight: 30-45 days (for large items) - Free
We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.
Warranty & After-Sale
We offer a 2 year warranty. If the light fixture gets damaged during shipping, whether it’s broken or scratched, we will provide replacement parts for free. You can contact us. We have a professional customer service team. If you have any questions, please feel free to reach out anytime!